Red D are recruiting a General Manager for a large and busy four-star hotel in Cork. This is a senior leadership role for an experienced hotel professional with strong operational and commercial skills, particularly in Food & Beverage, weddings, and events.
The General Manager will take full ownership of the day-to-day operation and overall business performance. You’ll lead a committed senior team, support all departments, and work closely with sales and finance to drive quality, guest satisfaction and profitability. This is a hands-on role that requires confident leadership, strategic thinking and excellent communication.
Key Responsibilities
Operations

• Oversee all departments to ensure consistent four-star product and service delivery
• Drive quality through team leadership, guest feedback and continuous improvement
• Lead all internal meetings including weekly HODs and monthly strategy sessions
• Maintain excellent standards across accommodation, public areas, events and dining
• Develop the Food & Beverage offer in collaboration with the kitchen and service teams
• Ensure all IT systems are functioning and support the needs of the business
• Support sustainability initiatives and energy reduction efforts
• Maintain high standards in building upkeep and implement a robust maintenance plan

Sales & Marketing

• Oversee the implementation of the hotel’s sales and marketing strategy
• Maximise room yield and drive revenue across all departments
• Promote the F&B and events offering in-house and locally
• Grow the wedding and events business through proactive planning and client engagement
• Attend sales events and represent the hotel as needed, both locally and abroad

Finance

• Lead budget and business plan development with the senior team
• Produce rolling forecasts and ensure all teams are informed and accountable
• Monitor payroll and departmental spend to ensure alignment with budgets
• Oversee procurement, capital projects and stock management
• Review and respond to key reports including P&L, debtor listings, cash discrepancies and KPI results
• Benchmark pricing and performance against local competitors

HR & Training

• Promote a positive workplace culture with open communication and clear leadership
• Ensure full compliance with all training, HR policies and employee development plans
• Support management training, succession planning and appraisal processes
• Champion internal development programmes and continuous learning
• Foster high levels of motivation and engagement through regular feedback and recognition
• Oversee staff facilities, staff meals and overall team wellbeing

Health & Safety

• Ensure the hotel meets all health, fire and food safety standards
• Oversee regular audits and ensure readiness for inspections
• Maintain and review risk assessments and ensure compliance with legislation
• Ensure effective accident reporting and follow-up
• Manage contractor compliance and safety documentation for maintenance and systems

Ideal Candidate:

• Proven experience as General Manager of a busy four-star hotel
• Strong background in Food & Beverage and events
• Calm, confident and people-focused leader
• Excellent commercial awareness and financial capability
• Hands-on operator with a genuine passion for Irish hospitality