Assistant Food & Beverage Manager – 12170
Red D are recruiting an Assistant Food & Beverage Manager for a luxury boutique hotel in Dublin
The Assistant Food & Beverage Manager will be responsible for the organisation, execution and continual growth of the hotel’s breakfast and lunch service. You will be expected to initiate continuous improvements across every aspect of the guest breakfast & lunch experience – table setting, menu offering, service style and ambience.
Key Duties include:
- To work closely and collaboratively with the back-of-house operations team ensuring a unified approach from the kitchen through to the floor
- To ensure all bookings are managed according to company SOPs, guest profiles are checked in advance of arrival and all guests are greeted with a warm welcome (hotel or external guest)
- To deepen guest loyalty through accurate use of ResDiary for personal preference, habits, dislikes, etc., so each new service surpasses the previous experience.
- To forge a very strong working relationship with the rooms team and kitchen team, which is essential to the successful operation of the breakfast and mid-morning service
- To assume senior server responsibility at all other times and ensure all wait staff carry out their work in a professional, efficient and friendly manner
- To manage the order station – ensure all customer orders on the EPOS system are entered correctly by your team
- To ensure all guest spaces are always kept clean and staff are always in motion (never idle)
- To check each server station is stocked and kept clean ahead of each service.
- To ensure the host station is well organised, all menus are clean and table plans are neatly prepared ahead of each service
- To ensure a friendly response to incoming phone bookings and deal with all online bookings in a timely manner, sticking to comms protocols at all times
- To ensure all staff wear the uniform correctly and in line with company standards, as set out in the staff welcome guide
- To move seamlessly from morning breakfast to morning elevenses
- To work on project-specific tasks, when allocated
Excellent salary + tips