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Front Office Manager – 12255

Front Office Manager – 12255

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  • Permanent
  • Dublin
  • 40,000-45,000 € / Year

Red D

Red D are recruiting a Front Office Manager for a beautiful 5 star hotel in Dublin.


This role will suit an existing Front Office Manager or Assistant Front Office Manager looking to progress in their career, who enjoys working in a busy environment. The ideal candidate will be flexible, have great attention to detail and a great attitude.


Key Responsibilities of the Front Office Manager:

  • To ensure all guests queries are handled promptly and efficiently
  • To ensure the front office team are trained and confident to carry out their duties to the standards as laid down in the standard of performance manuals
  • To grow the Loyalty Program Radisson Rewards (RR) by recognising all RR Guests and ensuring that every guest is invited to join
  • To work closely with the Rooms Division Manager delivering all the financial KPIs and Yield Management
  • To be familiar with reservations and the management of OTA’s systems
  • Guest Satisfaction is measured through ReviewPro, working to guarantee that the GRI OES NPS and CQI Targets are meet
  • Work closely with Chief Engineer, Accommodation Manager, Reservations Team, Duty Management and Heads of department to deliver and enhance guest experience
  • To ensure the safety of all guests and to handle any emergency situations that may arise following the SOS plan
  • To resolve any problems or queries as they arise
  • Managing the Night Work Reception
  • To check that the front desk, reception area, and concierge department are clean and well presented
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Job Overview
Offered Salary
€40,000-45,000 Per YEAR
Job Location
Job Type