Assistant Front Office Manager – 12299
Are you a dedicated hospitality professional with a passion for delivering exceptional guest experiences? A leading 5-star hotel in Dublin is currently seeking a highly motivated Assistant Front Office Manager.
- Guest Service Excellence: Ensure seamless check-in/check-out experiences, promptly addressing guest needs with a high level of professionalism.
- Team Leadership: Provide supervision and motivation to the front office team, fostering a collaborative and customer-centric work environment.
- Operational Efficiency: Oversee day-to-day front office operations, optimizing efficiency and implementing best practices.
- Problem Resolution: Demonstrate exceptional problem-solving skills to address guest concerns and operational challenges effectively.
- Training and Development: Contribute to the training and development of front office staff, ensuring adherence to service standards and exceeding guest expectations.
- Collaboration: Work closely with various departments to ensure a cohesive and integrated guest experience throughout the hotel.
- Shift Management: Responsible for leading and assisting in the successful completion of daily shift requirements.
- Front Office Areas: Direct oversight of Guest Experience, Concierge/Door Staff, Switchboard, and Guest Services/Front Desk.
- Supervisory or management experience in a front office or guest services role within the luxury hospitality industry.
- Proven track record of leadership and successful team management.
- Strong communication and interpersonal skills.
- Exceptional organizational abilities with acute attention to detail.
- Proficient in hotel management software and reservation systems.
- Degree in Hospitality Management or a related field (preferred).
What This Role Offers:
- Competitive salary commensurate with experience and Market-leading benefits, including health and pension after qualifying period and considerable hospitality discounts in F&B and Rooms, both locally and internationally.
- Exceptional opportunities for career development and advancement and ongoing training and support to help you reach your full potential.
We would love to hear from you if you are an ambitious hospitality professional looking to advance your career within a luxury hotel.
Be part of creating memorable moments for guests and contribute to a team that values your professional growth.