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Deputy General Manager – Leading 5-star Resort – 12303

Deputy General Manager – Leading 5-star Resort – 12303

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Red D

Red D are recruiting an experienced and passionate hospitality professional eager to take on a key leadership role in one of Ireland’s leading 5-star resort hotels based in Leinster. We are searching for a hands-on Deputy General Manager to oversee operations and elevate guest experiences to new heights.

Main Duties and Responsibilities:

Comprehensive Operations Oversight:

  • Directly manage Food and Beverage Service and Kitchen operations for seamless execution.
  • Collaborate closely with the Rooms Division Manager and other operational leaders for integrated success.

Exceptional Guest Experiences:

  • Drive outstanding guest satisfaction through flawless food and beverage service experiences.
  • Proactively address inquiries and resolve issues with a positive and responsive approach.

Strategic Leadership:

  • Develop and implement strategies for key food and beverage metrics, fostering a culture of excellence.
  • Elevate culinary offerings, beverage selections, and service standards to exceed 5-star expectations.

Team Development and Training:

  • Lead the team in maintaining 5-star standards for cleanliness, order, and ambiance.
  • Implement rigorous training programs for staff, focusing on service excellence and product knowledge.

Supply Chain Management:

  • Partnering with the Executive Head Chef, establish and maintain relationships with local suppliers for high-quality, fresh ingredients.
  • Monitor and manage inventory levels, ensuring cost-effective stock control.

Marketing Collaboration:

  • Collaborate with the Marketing team to design and execute promotional campaigns and special events.
  • Enhance in-house and external guest experiences through innovative dining offerings.

 

Sustainability Focus:

  • Implement efficient and sustainable operational practices, aligning with environmental and sustainability goals.
  • Minimize the resort’s ecological footprint while enhancing guest satisfaction.

Continuous Improvement:

  • Stay abreast of industry trends and best practices, implementing relevant innovations.
  • Ensure compliance with health and safety regulations, sanitation standards, and food safety protocols.

Requirements:

  • Experience in a senior food and beverage / operations roles, ideally in 4-star luxury /  5-star hotels.
  • Exceptional problem-solving skills and adaptability to change.
  • Strong leadership and influencing abilities, characterized by a hands-on approach and leading by example.
  • Commitment to delivering exceptional guest service, coupled with a genuine passion for the hospitality industry.
  • Outstanding analytical and strategic skills for improving the business from a financial perspective.
  • Capacity to work in partnership effectively across all departments.

If you are ready to take on a key role in a luxury resort setting, where excellence is the standard, we invite you to apply for the position of Deputy General Manager. This is a real career move, next stop, General Manager!!

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