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Assistant Front Office Manager – 5* Luxury Hotel – 723747

Assistant Front Office Manager – 5* Luxury Hotel – 723747

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  • Permanent
  • Kerry
  • 30,000-32,000 € / Year

Red D



Red D are recruiting an Assistant Front Office Manager, for a Five Star Luxury Hotel in Co. Kerry.


About the Position:


As the Assistant Front Office Manager, you will play a pivotal role in supporting the Front Office Manager, leading and overseeing the dedicated front office team. From post-reservation interactions to post-stay follow-up, you will contribute to the delivery of 5-star customer service, creating unforgettable experiences for our guests.


  • Leading and overseeing the front office team, guest services staff, and porters/concierge teams.
  • Ensuring consistent delivery of flawless, upscale, and professional guest service experiences.
  • Analysing customer feedback to provide strategic direction for continuous improvement.
  • Anticipating and responding to all guest needs, both stated and unstated.
  • Promoting all hotel outlets, activities, amenities, and food & beverage options.
  • This role reports to the Front Office Manager.
  • This role includes daily shifts within the Front Office.


Ideal Candidate:

  • We are seeking an organized and strategically-minded individual with a passion for customer-focused hospitality. The ideal candidate will have:
  • Relevant experience in front office and customer service management.
  • Exceptional communication and issue resolution skills.
  • Ability to identify areas for improvement in front office operations and standard development.
  • Capability to represent the department at meetings.
  • Customer service drive with outstanding communication and active listening skills.
  • Proven problem-solving and multitasking abilities.
  • Excellent leadership skills with the ability to motivate a high-performing team.
  • Strong sense of responsibility and professional presentation.
  • Fluent English, both written and spoken.
  • This position is suited for a seasoned hospitality professional seeking to advance their career.

To apply for this job please visit

Job Overview
Offered Salary
€30,000-32,000 Per YEAR
Job Location
Job Type