Red D are recruiting a Hotel Manager for a leading 4-star hotel in Dublin City Centre. We are seeking an energetic and experienced Hotel Manager / Deputy Manager to lead a dedicated team and oversee all aspects of hotel operations. This is an exciting opportunity to be part of a thriving hospitality environment where your leadership will make a significant impact.

Job Description:

The Hotel Manager will be responsible for ensuring the seamless operation of the hotel, delivering outstanding guest experiences, and driving financial success. This role oversees all hotel services, including front-of-house (reception, sales & marketing, reservations, accounts), food and beverage operations, and housekeeping. Leadership will be crucial in maintaining the high standards of quality and service that guests expect.

Key Responsibilities:

1. Leadership and Staff Development:
   • Foster a positive working environment that promotes colleague development and team collaboration.
   • Provide training, mentorship, and performance feedback to ensure staff growth and satisfaction.
2. Exceptional Customer Service:
   • Champion a culture of exceptional service delivery, ensuring every guest has a memorable experience.
   • Address and resolve guest issues promptly and effectively.
3. Revenue and Financial Management:
   • Drive revenue growth through strategic planning and innovative initiatives.
   • Oversee hotel financials, including budgeting, forecasting, and cost control, to achieve financial targets.
4. Operational Excellence:
   • Plan, organise, and direct all hotel services to ensure efficient operations.
   • Maintain high standards of cleanliness, comfort, and attractiveness in guest rooms and public areas.
5. Food and Beverage Quality:
   • Ensure food and beverage operations meet standards of quality, innovativeness, service, and presentation.
   • Implement and monitor food safety and hygiene practices.
6. Sustainability and Energy Management:
   • Monitor and minimise energy consumption to promote sustainability and cost efficiency.

Requirements:

• Previous experience at an operations level within a busy 3 or 4-star hotel, with strong knowledge of all departments, particularly food & beverage, sales & events, and industry innovations.
• Proven track record in achieving results and targets.
• Excellent understanding of hotel financials.
• Strong people management and communication skills.
• Fluency in English, both written and spoken.

Why Apply:

• Opportunity to lead a leading 4-star hotel in Dublin city.
• Influence and drive the success of a vibrant hospitality environment.
• A very competitive salary and benefits package.

If you are a passionate and experienced hotel professional looking to take your career to the next level, this exciting opportunity awaits. Create memorable experiences for guests and lead the hotel to new heights of success.