Red D is recruiting a General Manager for a leading four-star hotel in the North East. Popular for large conferences and events, we are looking for an experienced General Manager to oversee operations, ensure high-quality service standards, and lead a professional team.

Responsibilities include

Operational Excellence:

• Lead the team to uphold and exceed brand standards.
• Manage daily operations, including accommodation, food & beverage, spa, and events.

Sales & Marketing:

• Develop strategies to enhance the hotel’s presence in local and international markets.

Financial Acumen:

• Manage budgets, forecasts, and KPIs to achieve financial targets.
• Identify growth opportunities and drive revenue performance.

Team Development:

• Train, mentor, and develop a high-performing team.

Guest Experience:

• Maintain strong guest relationships and ensure feedback is addressed.
• Ensure consistently high service standards.

What is Offered:

• An excellent salary and benefits package, including KPI based bonus and pension.
• A leadership role in a supportive environment focused on professional growth.
• Access to excellent training and development programs.

Requirements:

• At least 3 years’ experience as a General Manager, preferably in a 4 Star property.
• A proven track record in achieving operational and financial targets.
• Strong communication, delegation, and organizational skills.
• A commitment to sustainability and innovation in hospitality.
• The ability to motivate and manage a diverse team to maintain service excellence.