Red D are recruiting a Spa Manager for a luxury 5-star hotel. This is an opportunity to take ownership of the spa, lead a dedicated team, and deliver an exceptional guest experience.

Responsibilities:

• Oversee the daily operations of the spa, ensuring the highest standards of service.
• Lead, develop, and manage a team of therapists, receptionists, and spa attendants.
• Maintain exceptional guest experiences, setting high standards in ethics, service, and presentation.
• Manage costs, stock control, merchandising, and sales to drive business performance.
• Stay informed on industry trends and new product innovations.
• Train staff in product knowledge and sales techniques to enhance guest service.
• Create a welcoming and luxurious ambiance that exceeds guest expectations.

Requirements:

• CIBTAC, ITEC, or CIDESCO qualifications (essential).
• Previous experience as a Spa Manager or Assistant Spa Manager.
• Strong leadership skills with a proven ability to develop and motivate a team.
• Experience in spa operations, cost control, and sales performance.
• A passion for wellness, beauty, and delivering a five-star service.

The Opportunity:

This role offers the chance to shape the guest experience and lead a well-established spa within a luxury hotel. It is suited to a motivated leader with a commitment to excellence in hospitality and spa management.

To apply, submit a CV and relevant qualifications for consideration.