Director of Rooms – 5* Luxury Hotel – 1300252
Red D
Red D are recruiting a Director of Rooms Division for a prestigious five star luxury hotel in Ireland. This senior leadership role carries full responsibility for Front Office, Accommodation and Maintenance, ensuring a seamless guest journey from pre-arrival to departure. The Director of Rooms Division will be central to meeting and maintaining Forbes 5 Star standards, driving operational precision, consistency and exceptional guest care.
The Director of Rooms Division will focus on operational efficiency, strong departmental leadership and close collaboration across the hotel. It’s a demanding brief suited to an experienced Rooms Division leader who thrives on high expectations and has the credibility to deliver sustained excellence.
Key Responsibilities
- Provide strategic direction and daily oversight for the Rooms Division, ensuring exceptional guest experiences and consistent departmental performance
- Lead, mentor and develop Front Office, Accommodation and Maintenance teams with a strong focus on accountability
- Monitor guest satisfaction metrics, respond to feedback and drive continuous improvement aligned with Forbes Travel Guide and luxury brand standards
- Support the implementation of Forbes standards and external audit requirements
- Develop and manage Rooms Division budgets, forecasts, P&L and CAPEX planning
- Drive labour productivity, optimise scheduling and ensure effective resource allocation
- Contribute to the Executive Committee and wider hotel strategy
- Collaborate closely with Sales, F&B, Spa, Events and Reservations to ensure operational alignment
- Maintain high standards across all guest-facing and back-of-house Rooms Division areas
- Ensure adherence to health and safety, fire and statutory compliance
- Represent the Rooms Division at owner, brand and audit meetings with strong reporting and follow-through
About You
- At least 7 years progressive Rooms Division or Hotel Management leadership experience in a luxury hotel, with a minimum of 2 years at Director level
- Strong understanding of five star operations and luxury guest expectations
- Proven leadership of large, multi-disciplinary teams
- Confident managing departmental P&L, CAPEX and labour productivity
- Visible leader with strong attention to detail and a hands-on approach
- Previous exposure to Forbes Travel Guide standards is an advantage
- Comfortable presenting to owners and senior stakeholders
- Strong systems literacy across PMS, RMS and reporting tools
What’s on Offer
- Exceptional package for the right Director of Rooms Division
- Executive level role within one of Ireland’s leading luxury hotels
- Opportunity to lead a high-performing Rooms Division working towards and maintaining Forbes 5 Star recognition
We can only consider candidates with full, unrestricted permission to live and work in the EU. UK passport holders are also welcome to apply.