General Manager 4 Star Hotel Dublin

Excellent Salary | Bonus | Pension | Healthcare | Relocation

 

 

 

Red D are recruiting an experienced General Manager for a substantial full-service hotel in Dublin entering a significant period of investment and repositioning.

 

This is an opportunity to take responsibility for an established trading hotel at a pivotal point in its development. The incoming General Manager will lead the existing business while playing a central role in a major refurbishment programme and helping shape the future commercial and operational direction of the property. The hotel will remain operational throughout the works.

 

That makes this a particularly interesting General Manager role for an experienced hotelier who understands that leading through major change requires more than delivering a project. The day-to-day business still needs to perform. Guests still expect excellent service, commercial targets still need to be achieved and the team needs clear, confident leadership throughout.

 

The successful General Manager will have full P&L accountability, responsibility for the overall hotel operation and significant involvement in the next stage of the property’s development.

THE ROLE

 

As General Manager, you will take overall responsibility for the operational, commercial and financial performance of the hotel.

You will lead the management team and wider operation while working closely with ownership and key stakeholders throughout the investment programme.

 

Your responsibilities will include:

• Taking full responsibility for the day-to-day operation and overall performance of the hotel
• Full P&L accountability across revenue, profitability, payroll and cost management
• Leading all key operational and support functions across the business
• Delivering agreed commercial, financial and operational targets
• Protecting occupancy, rate, revenue and guest satisfaction throughout the refurbishment programme
• Working closely with ownership and key project stakeholders during each stage of the investment
• Ensuring the hotel continues to operate effectively while works are taking place
• Leading, developing and supporting the senior management team
• Maintaining strong communication and engagement across the wider hotel team
• Recruiting and developing key talent as the operation evolves
• Driving revenue and identifying new commercial opportunities across the business
• Taking an active role in the future development and commercial positioning of Food & Beverage
• Working closely with Sales, Marketing and Revenue teams to maximise performance
• Managing labour effectively while maintaining appropriate service levels
• Leading the budgeting and forecasting process and maintaining strong financial controls
• Monitoring performance against agreed KPIs and taking action where required
• Maintaining high standards of guest experience throughout a period of significant change
• Ensuring compliance across health and safety, licensing, employment legislation and operational standards
• Developing strong relationships with ownership, business partners and other key stakeholders

LEADING THROUGH CHANGE

 

A major element of this General Manager position will be leading the hotel through a substantial refurbishment and repositioning programme while continuing to operate the business successfully.

This requires an experienced hotelier who can manage both sides of the role.

You will need to understand the immediate operational impact of works taking place within a trading hotel while keeping sight of the longer-term commercial opportunity.

Maintaining guest satisfaction, protecting revenue and keeping the team engaged will be critical.

The General Manager will work closely with the relevant project and operational teams, anticipating potential issues and ensuring there is clear communication across the business.

Previous experience leading a hotel through refurbishment, repositioning, significant capital investment or another substantial period of change would be a strong advantage.

 

COMMERCIAL & FOOD AND BEVERAGE

 

This is a commercially accountable General Manager role.

You will have full responsibility for the hotel’s financial performance and should be confident across revenue management, forecasting, payroll, cost control, budgeting and profitability.

Food & Beverage will be an important part of the future direction of the business.

We are looking for a General Manager who understands how to develop commercially successful hotel Food & Beverage, attract non-resident customers and create reasons for the local market to use a hotel beyond accommodation.

You should be able to demonstrate where your own leadership and decisions have positively influenced revenue and profitability.

WHAT WE ARE LOOKING FOR

 

We are looking for an established Hotel General Manager with strong full-service hotel experience and a proven record of leading a substantial operation.

You will need to be equally credible commercially and operationally.

This role will suit a General Manager who is comfortable making decisions, managing competing priorities and leading people through change without allowing standards or commercial focus to slip.

 

We are particularly interested in candidates who can demonstrate:

• Current or recent General Manager experience within a substantial full-service hotel
• Strong Rooms and Food & Beverage experience
• Full P&L responsibility
• Strong commercial and financial management capability
• A detailed understanding of revenue, occupancy, rate, payroll, forecasting and cost control
• A record of delivering revenue and profitability growth
• Strong Food & Beverage commercial experience
• Experience leading and developing senior hotel management teams
• The ability to engage and retain people during periods of change
• Strong relationships with owners, senior stakeholders or asset management teams
• Excellent judgement and decision-making ability
• Strong communication and stakeholder management skills
• A consistent focus on guest experience and operational standards

Previous experience of refurbishment, repositioning or a significant hotel investment programme would be highly relevant.

WHY CONSIDER THIS GENERAL MANAGER ROLE?

 

There are General Manager roles where you inherit the operation and continue what is already there.

This one gives you considerably more scope.

You will take responsibility for an established hotel while having meaningful involvement in how the business develops, how the operation evolves and how it is positioned for the future.

You will lead it before, during and after a major period of investment.

For an accomplished General Manager who enjoys running a hotel but also wants the challenge of transformation, this is a rare opportunity to put your stamp on a substantial Dublin operation.

PACKAGE

 

A strong senior management package is available and includes:

• Competitive General Manager salary
• Performance-related bonus
• Pension
• Healthcare
• Relocation support where appropriate
• Hotel discounts

This is a full-time, on-site General Manager position in Dublin.

 

Candidates should have the experience and flexibility required to lead a substantial hotel operation through a significant period of change.

 

 

We can only consider candidates with full, unrestricted permission to live and work in the EU.
UK passport holders are also welcome to apply.

 

 

 

 

ABOUT RED D

Red D Recruitment | Executive & Senior Hospitality, Tourism and C-Suite Recruitment

We’ve been in hospitality and executive recruitment for over 30 years. We know the industry, we know the people, and we know how to make the right match.

We recruit senior and executive talent across hospitality, tourism and people-first businesses in Ireland and internationally. From GMs and department heads to C-suite and board-level roles, we work with companies who care about who they hire and leaders who know their worth.

We’re not about buzzwords, databases or quick wins. We’re about relationships, insight and results that last.

Our specialisms include:

Hotels & Resorts
General Manager, Hotel Manager, Deputy General Manager, Operations Manager, Regional General Manager and senior hotel leadership appointments.

Sales, Marketing & Commercial
Director of Sales & Marketing, Director of Sales, Commercial Director, Head of Sales, Sales Manager, Marketing Manager and senior commercial appointments.

Revenue, Distribution & Reservations
Director of Revenue, Cluster Director of Revenue, Revenue Manager, Cluster Revenue Manager, Director of Reservations, Cluster Reservations Manager and senior revenue management appointments.

People & Culture / Human Resources
Director of People & Culture, HR Director, Head of HR, Human Resources Manager, People & Culture Manager and senior HR appointments.

Finance
Chief Financial Officer, CFO, Finance Director, Director of Finance, Financial Controller and senior finance leadership appointments.

Rooms & Guest Experience
Director of Rooms, Rooms Division Manager, Front Office Manager, Executive Accommodation Manager, Executive Housekeeper, Head Housekeeper, Guest Relations Manager and senior rooms division appointments.

Spa, Wellness & Leisure
Spa Director, Spa Manager, Wellness Manager, Leisure Manager and senior spa and wellness appointments.

Tourism & Visitor Attractions
General Manager, Visitor Attraction Manager, Operations Manager, Commercial Manager, Head of Visitor Experience and senior tourism leadership appointments.

Workplace Catering & Hospitality
Operations Director, Operations Manager, Area Manager, General Manager, Senior General Manager, Hospitality Manager, Business Development Manager, Executive Chef and senior workplace dining and contract catering appointments.

Executive, C-Suite & Board Appointments
Chief Executive Officer, CEO, Chief Operating Officer, COO, Chief Financial Officer, CFO, Chief Commercial Officer, CCO, Chief People Officer, CPO and board-level appointments such as Non-Executive Director and Independent Non-Executive Director.

 

 

Red D Recruitment is committed to equal opportunities and welcomes applications from people of all genders, backgrounds and identities. Selection is based on merit, skills and experience.

 

 

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