Red D are recruiting a Front Office Manager for a beautiful resort hotel in Co. Kildare.

Main Responsibilities:

• Lead the front office team to provide exceptional customer service and ensure smooth operations.
• Foster a supportive environment by training and developing both new and existing staff members.
• Drive excellence by implementing and training on Standard Operating Procedures (SOPs) and high standards.
• Create memorable guest experiences by overseeing arrival and departure procedures.
• Maximise revenue through effective upselling and cross-selling strategies.
• Take charge of scheduling, budgeting, and payroll processing for the department.
• Engage in collaborative meetings to stay informed and contribute to the overall success of the property.
• Coordinate with the Accommodation department to ensure timely room availability.

Requirements:

• Prior experience as a Hotel Front Office Manager is essential.
• Proficiency in Hotel Front Office Systems, (Opera is an advantage)
• Bring a courteous and service-focused attitude to the role.
• Thrive in a team-oriented environment while effectively managing multiple tasks.
• Demonstrate a passion for maintaining high standards and advancing in the hospitality industry.
• Strong communication skills in both written and spoken English.

Rewards Await:

• Competitive salary and bonus structure to recognise your contributions.
• Dive into exciting learning and development opportunities to enhance your skills.
• Enjoy complimentary access to the leisure centre.
• Avail of discounted rates and exclusive company perks.
• Benefit from the Employee Assistance Programme and Wellness initiatives.
• Park hassle-free with free on-site parking.
• Meals are provided during your shifts.
• Earn rewards through the employee referral incentive scheme.
• Join in on fun-filled social team events to build camaraderie and create lasting memories.