Sales Manager – MICE & Corporate (Hybrid Role)

Job Overview:

Red D are recruiting a highly motivated Sales Manager with a background in hotel sales, specifically within the MICE (Meetings, Incentives, Conferences, and Exhibitions) and Corporate sectors.

This London-based hybrid position involves remote and on-site responsibilities, focusing on maximizing revenue through strategic sales initiatives, client management, and effective coordination of bookings and events.

Key Responsibilities:

Primary Focus:

• Actively pursue and develop new business opportunities in the MICE and corporate sectors to meet and exceed sales targets.
• Forge and nurture relationships with corporate clients, event agencies, and industry associations to enhance exposure and drive revenue growth.
• Plan and execute sales initiatives such as road trips, phone, and video calls to promote hotel facilities.
• Schedule and conduct a designated number of in-person sales meetings each month, both off-site and on-site.
• Ensure optimal use of all hotel facilities to maximize sales potential.
• Oversee client group bookings from initial contact through to post-event follow-up, ensuring seamless information transfer to the operations team.
• Collect feedback from clients post-event to continuously improve services.

Secondary Focus:

• Promote hotel products and services to expand the client base.
• Stay informed about market trends and competitor activities, and take appropriate action based on this knowledge.
• Acquire detailed knowledge of competitor hotels and their client sources.
• Host promotional events and site visits as needed.
• Attend sales meetings and participate in daily conference calls when working remotely.
• Implement pricing strategies as directed by the Revenue Director.
• Maintain accurate client and prospect records in Salesforce.
• Provide precise booking details to relevant departments and ensure accurate billing information is shared with Finance.
• Propose strategies and actions to achieve departmental goals.
• Manage special projects as assigned by the DOSM.
• Maintain a professional appearance to positively represent the hotel to clients.

Qualifications:

• Strong communication and presentation skills, both written and verbal.
• Excellent organizational abilities.
• Flexible availability for varied work hours.
• Strong interpersonal skills and the ability to work independently.
• Proficient IT skills and familiarity with digital and social media platforms.

Benefits:

• Excellent salary & benefits
• Discounts at the Spa, Hotel, and Golf course.
• Reduced rates for staff, friends, and family at other group properties in the US and UK.
• Free on-site car parking.
• Regular staff appreciation events.
• Opportunities for professional growth through educational programs.
• Business use mobile phone and laptop provided.
• Travel expense policy.
• Discounts at on-site Food & Beverage outlets and the Golf Professional Shop.